Mavim Demonstrates their Leadership in the 2022 Quadrant Spark Matrices
Mavim is proud to announce their Leader and Challenger positions in this year's 2022 Quadrant SPARK global digital twin of an organization market and global customer journey mapping market. The Quadrant Knowledge Solutions SPARK MatrixTM includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides competitive analysis and ranking of the leading technology vendors in the form of its SPARK Matrix. It gives strategic information for users to evaluate different vendor capabilities, competitive differentiation, and market position.
2022 Leader in the Spark Matrix: Digital Twin of an Organization Solutions
Mavim, with its comprehensive technology and customer experience management, has received strong ratings across the parameters of technology excellence and customer impact. As a leader in this market, Mavim's software facilitates the creation of a dynamic, virtual representation of an organization in its operational context – otherwise known as a Digital Twin of an Organization. (DTO) Every asset that falls within the context of an organization (processes, technology, architecture, infrastructure, customer interactions, business capabilities, strategies, roles, responsibilities, products, services, distribution channels) can be connected, reported upon and visualized. This helps business leaders assess the impact of change in a controlled environment.
The data visualized in Mavim provides insight into an organization’s current state, which can be continuously infused with new information to give feedback on how the organization is responding to changes, deploying resources, and delivering customer value.
To learn more, download the full report.
2022 Challenger in the Spark Matrix: Customer Journey Mapping
Mavim, with its comprehensive technology platform, receives strong ratings across the parameters of technology excellence and customer impact. Mavim uniquely approaches customer journey mapping from a process-centric focus and offers a robust technology value proposition with its key technology differentiators and scalable platform architecture that helps users in driving operational excellence and meeting organizations' changing business requirements.
Moreover, Mavim delivers value to its customers with its expertise in strategic BPM, process audit and compliance, strategy alignment to execution, scaling automation, and customer experience redesign. In today's expanding technology ecosystem, Mavim is well-positioned to expand its market share in the global CJM market through its comprehensive product capabilities, strong partner ecosystem, and strong customer ownership experience.
To learn more, download the full report.