For full-service IT company Cegeka, implementing Microsoft Dynamics was important in helping their customers optimize their processes. By developing a clear visual of how these processes are running, how they can help their customers improve these processes, and what the system requirements are to make this possible, Arno Visser and Cegeka are able to guide their customers through digital transformations. Using their Enterprise Control Model and the Mavim platform, they are able to approach workshops with a clear and defined model that shows the customer how the processes will work from start to finish.
At Renewi, Carel Hoytema is responsible for the business process management team looking to document, harmonize, and optimize their business processes globally. Facing an internal transformation, Renewi turned to Mavim to provide a solution that would allow for customers to interact with Renewi 24/7 through digitized operations, while also optimizing and harmonizing operations to provide a better customer supplier and employee experience. Furthermore, it was essential to estimate transformation efforts and set out a clear direction, vision, and roadmap to where they wanted to go.
This is where Mavim stepped in. So, what does Renewi like most about Mavim? That it is an intelligent platform that people already know how to use while also acting as a single source and repository for information and resources that can now be used across the entire organization.
Alfo Melisse is the CIO of DELA. DELA is a large insurance and funeral care company in The Netherlands. DELA are using Mavim to improve their customer journey services and funeral insurance. The transformation in their IT landscape is extremely complex, because there are so many controls that they have to comply with. Working with Mavim means that DELA can meet their goals, even when they're in the middle of a strategic transformation. They have got a strong reputation for being the best large-company employer in the Netherlands. And they have already reached twice the customer satisfaction score that they set as their goal for this year.
For many organisations implementing business critical applications like ERP is an enormous task. Q8 implemented SAP within time and budget by leveraging Mavim as their single source of truth.
Ian White, Epm & Visio technical lead Western Europe at Microsoft explains why the partnership with Mavim is so important for them.
Seeking to build a foundation for future growth, DEEN, a major Dutch retailer, took a hard look at the current state of operations in order to determine their future Business and IT strategy. With the Mavim software, DEEN was able to connect all their business information, which resulted in a blueprint that served as the starting point for the implementation of Microsoft Dynamics AX, CRM and the replacement of legacy systems.
CONTINUOUS IMPROVEMENT IN PRACTICE
Learn more about how PON, Arcadis, and IHC Merwede leverage Mavim to continuously improve their growing businesses.
Waste plastic doesn’t arrive ready to recycle. It needs processing. And that impacts laws about water quality, worker safety food handling and a hundred other areas. Fred Koning, director of operational excellence & external affairs at 4PET; Mavim doesn’t just give us forms and documents for compliance.
It connects to the actual business processes in our plants, following their inputs and outputs in real-time. Which means the data is real-time, too. This simplifies things. For example, when different agencies need similar reports and audits – as often happens – they can be answered by a single process, a single control. And it lets us map our compliance controls – the criteria we need to follow - onto the actual processes they relate to, as they happen.
So staying compliant doesn’t mean interviewing someone, or compiling spreadsheets, or searching for last month’s data. The information’s all there, ready to consult as needed.