Carglass

Learn more about how Carglass utilized a centralized platform to gain a comprehensive view of its business processes, leading to faster time-to-market for new initiatives and improved decision-making

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Customer Stories

Carglass Renews their IT Landscape and Transforms their Process Landscape with Mavim

To address the complexities of its global operations, Carglass implemented a centralized platform to gain a clear view of its business processes and accelerate digital transformation.

 

Accelerated Time-to-Market

New projects could be implemented up to 15-20% faster due to improved planning and reduced risk assessment.

Enhanced Process Visibility

A clear and comprehensive view of business processes led to improved efficiency and reduced costs.

Improved Decision-Making

Data-driven insights enabled more informed strategic decision-making.

Challenges

The Challenges That Carglass Faced

Fragmented Process View

Carglass struggled to grasp their internal processes due to the complexity and interdependence of departmental operations, hindering a comprehensive business understanding.

Data Divergence

Carglass's fragmented data, stemming from inconsistent and disparate sources, hampered decision-making and operational efficiency.

Integration Challenges

The lack of a unified platform hindered the integration of various processes and systems, making seamless data flow and automation difficult to achieve.

Outdated Infrastructure

Carglass's outdated infrastructure couldn't keep up with rapid innovation and changing customer needs, requiring a more adaptable IT system.

Why did they want to use Mavim?

Carglass implemented the Mavim platform due to its:

  • Customer Journey Optimization

  • Implementation Accelerator

  • DTO

Customer Satisfaction

Because of tough competition, Carglass wanted to optimize their Customer Journey. In order to do so, it needed to have a simultaneous top down and bottom up structure to manage business processes, centralize the organization’s knowledge and bring total transparency to the customer journey.

 

Easily Accelerated Their Speed to Market by 15-20%

They started their implementation as probably a lot of companies start. You know what you want to achieve. But bringing all information together in a professional way is not that obvious. Really understand what the processes are in each department and how they are connected to each other. That was their biggest challenge on the road to the implementation of their ERP. 

Digital Twin of their Organization

For Carglass®, Mavim is the tool that provides a unique solution to bring all the information, processes, data layers, all people responsible for certain data, together in one system, with one single point of truth.  It's the Digital Twin of their Organization.

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Customer Video

Learn More About Carglass's Story

Watch this customer profile video to learn more about the challenges Carglass faced before using Mavim, and the results seen from implementing our product. 

Read the Carglass Case Study
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Ready to get started?

If you’re looking to stay ahead of the competition and start transforming your business processes today, then request a personalized meeting with a Mavim expert to learn more about how we can help.

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