BlueScope Steel
Learn how BlueScope Steel has implemented a customer-centric ERP environment with Mavim.
BlueScope Integrates 13 Outdated Systems into a Customer-Focused ERP Environment
Digital solutions have become increasingly integral to BlueScope's Strategy. However, BlueScope had realized many of its ERP systems were falling short in supporting business initiatives. They decided using a BPM platform, Mavim, to assist in diving deeper into the underlying issues of why there was no alignment.
Centralized Repository
Onboarded 300 New Users Seamlessly
Greater Visibility Across Cross Functional Teams
The Challenges BlueScope Faced
Lack of Enhancements of ERP
These systems are point to point connected, making it difficult for their employees to use and their IT teams to maintain and untangle, which prevents any potential future enhancements.
ERP Systems Falling Short
BlueScope had realized that numerous of its existing legacy systems were falling short in supporting determined business initiatives.
Managing Hundreds of Systems
In their Australian sector, over three hundred applications are currently supporting their Coated and Industrial products businesses.
Why did they want to use Mavim?
BlueScope Steel implemented the Mavim platform due to its:
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Consolidation
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Holistic Visualization
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Microsoft Integration
A Cloud-Based Solution that Integrates Multiple Applications
Mavim enables BlueScope to capture, share, and validate Dynamics processes and requirements across the entire process landscape, creating a comprehensive business blueprint for ERP/CRM implementation.
Gain Deeper Insights into Customer Inquiries
The company has a large number of customers using its new customer portal called SteelConnect. Internally, because of Mavim, BlueScope has greater visibility of all of inquiries from their customers across cross functional teams.
Streamlining Operations with Microsoft Integration
Mavim has a seamless integration with existing tools like SharePoint, Visio, Dynamics, DevOps, and Power BI. This integration has empowered BlueScope's employees to collaborate more effectively and make data-driven decisions. With access to a common dataset, teams can create insightful reports and work together more efficiently.
Looking Ahead
BlueScope has onboarded around 300 users onto its ERP system to date, with plans to add another 250 users in future phases of the project. This transformation was the first step in improving its customer experience.
Ready to get started?
If you’re looking to stay ahead of the competition and start transforming your business processes today, then request a personalized meeting with a Mavim expert to learn more about how we can help.
